Returns & Exchanges
At MyBorosil, we want you to be completely satisfied with your purchase of our high-quality glassware and home appliances. If you receive a damaged or incorrect item, our hassle-free return policy ensures a smooth resolution within 7 days of delivery.
Initiate Request
Log into your MyBorosil account and visit the 'My Orders' section to select the item you wish to return or exchange.
Pack the Product
Ensure the item is in its original condition, including all packaging, manuals, and accessories to prevent damage during transit.
Schedule Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the package.
Receive Refund or Replacement
After the product passes our quality check at the warehouse, we will initiate a full refund to your original payment method or ship your replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing